Refund and Return Policy

We have a 7-day return and exchange policy, which means you have 7 days after receiving your item to request a return and exchange.

To be eligible for a return and exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at satudaywear@gmail.com. Or on Instagram @satudayofficial  If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refund policy

All sales are final from our end. Your order can be exchanged within 24-48 hours from the delivery date.

• Exchanges are allowed only when there is a size issue. One of some steps includes a quality check by the team & we reserve a right to decline the request if the product is used/damaged/without tags.
• Exchanges are subject to availability, if the desired size is not in stock, you will be offered a store credit/product exchange. Store credit comes with a validity of 50 days.
• We provide exchange only one time, so make sure you are sure of the size. For assistance, we are here to  help you.
• Exchange charges are ₹100. As we do not have our own delivery service, we rely on third-party delivery partners. The delivery partner charges us for reverse pickup from your location and additional delivery charges for delivering new product back to your location. As there are two-way charges, we request our customers to pay only for one way charges.
• Exchanged product gets shipped as soon as we receive the returned product. The whole process takes about 7-9 days.
• In case of return pick-up, if the area pin-code falls under non-serviceable category, then you will be informed & hence we expect you to send it via your local courier centre. In this case, you will not be charged anything for the exchange process.
• Products purchased on any type of sales cannot be exchanged.
• In case of a damaged product, we request you to provide an unboxing video, Once verified, We will initiate a return pickup and provide a refund in the form of store credits.
  Products purchased on any type of sales cannot be returned or exchanged.
  

For further queries, feel free to reach us out at our

• Mail : satudaywear@gmail.com
• Instagram : @satudayofficial